LICENSE TO Neo Design Labs Inc SOFTWARE
Version Effective: Oct 25, 2022
Welcome to Neo Design Labs Inc. [Joyverse or we/our], and to our platform for immersive experiences [Platform]. We try to make it easy for You to experience the future, by entering into these Terms of Service, which constitute a License Agreement [Agreement] between Neo Design Labs Inc and you [You/Your], governing Your access to and use of the Service. Please read this Agreement carefully; Your opportunity to use the Joyverse software and Platform [collectively, Software] has certain restrictions. The Software is made available to you as a hosted service pursuant to this Agreement [Service].
By clicking “I AGREE” below, and (based on whether You are licensing the limited-use Free version of the Service or the more full-use Plus version, or the Enterprise version), making any required payment of the license fees, You expressly acknowledge that You are a party to this Agreement and agree to be bound by it.This Agreement applies to Your license to the Software, which includes any related materials provided by Neo Design Labs Inc, including third-party components and materials [Materials]. (i) If You are employed by, an agent or independent contractor (under written agreement) for or otherwise represent or have been authorized by a company or other legal entity or organization, including an academic organization or government agency [collectively, Organization] to access or use the Service and Software, (ii) if You are using it on any device or computer supplied to You or paid for by such Organization, (iii) if Your use of the Service has been paid for by Your Organization or You have been reimbursed by Your Organization, (iv) if You signed up for the Service using Your Organization's email domain or address, (v) if You have used the Service on its behalf (i.e., other than using it personally on Your own behalf from an email address that is not the Organization's on Your own device or computer and fully paid for by You as an individual), or (vi) if You invite other users in the Organization to use the Service or enter a virtual Space with You, then in all of these cases the term “You” also includes such Organization and You are acting on its behalf. You hereby represent and warrant to Neo Design Labs Inc that You are authorized to act on such Organization's behalf in accepting the terms of this Agreement, and You have made sure that You have the necessary authority to enter into this Agreement on its behalf. If You only intend to pay for and use the Service for Your own benefit as an individual, then You are Neo Design Labs Inc's customer [Customer], otherwise, the Organization is the primary Customer and You would be a user, and are bound to respect obligations and restrictions applicable to Users. Individuals authorized by a Customer to use the Service in accordance with this Agreement are authorized users [User(s)].
The term Service also includes any documentation, user guides, upgrades, updates, supplements, third-party materials and components, Internet-based services and support services provided by, for or on behalf of Neo Design Labs Inc in connection with use of the Software. Any Neo Design Labs Inc. terms and conditions that appear in or on, or accompany, any Neo Design Labs IncSoftware, Materials, items or services also apply and bind You in connection with Your use of and access to the Service.
By agreeing to use the Service below, and using it, You accept these Terms of Service. If You do not accept them, or if You are acting on behalf of an Organization but You are not authorized to bind the Organization on whose behalf You are subscribing to the Service, do not download or use the Software or Service. You as an individual also represent that You are 18 or older, otherwise You are not permitted to enter into this Agreement and should not use the Service.
1. THE BASIC LICENSE
Subject to the terms of this Agreement, You (the Customer, or if the Customer is an Organization, You the User) are hereby granted a limited, nonexclusive, non-transferable and royalty-free right and license to use the Service including any Neo Design Labs Inc -provided Materials solely during the Term (as defined below) for Your work, creativity, socializing, collaboration and production during the Term. The Software is licensed to You for Your use during the Term, but not sold to You. However, You have the right to download and use the Service on Your preferred computers and devices, provided that all use of the Service is by You, that is, Your own use and not use by any other person. You have no right to sublicense it to others, nor to assign any rights granted to You by this Agreement or to give Your login credentials to any other person. However, You may encourage Your colleagues and friends to sample Neo Design Labs Inc's Service; enthusiastic Users of Neo Design Labs Inc often help to expand use within an Organization and/or among peers and colleagues.
2. SCOPE OF USE
Your license to the Service gives You the right to use and sample the Service during the Term, subject to the limits that apply to the particular license You obtain, as may be indicated in Your Order Form or in a notification from Neo Design Labs Inc, as Neo Design Labs Inc is constantly enhancing functionality. Neo Design Labs Inc will use commercially reasonable efforts to provide You with online notice, or notice to Your account, in the event it imposes or modifies technical or numerical limitations on use or makes available new features. This Agreement covers the Free and the paid Plus versions of the Neo Design Labs Inc Service, as well as the version sometimes favored by larger organizations called Enterprise, and may cover new options released in the future. Neo Design Labs Inc reserves the right to apply technical and/or numerical limitations on use of the features it now makes available and will make available in the Service, which may vary by the version of license to the Service that You obtain. Such limitations and/or User options on features in the Service may include without limitation: (i) the amount of time that each session or meeting can last, (ii) the number of people who can join the meeting or “Space” (defined below; formerly called Room) simultaneously [Concurrent Users], (iii) the number of “Spaces” that people can save for future use/reference; (iv) the volume of Customer Content (as defined in Section 8) uploaded; (v) integration of the Service with other software, and (vi) other enhanced features pertaining to operational, organizational and security management. A “Space” is the virtual locale where You can upload Customer Content as well as meet and interact with other Users [Space]. There is no limit on how many times You can use the Service during the Term. Larger organizations that may have special needs and potentially many Users may opt to enter into a separate agreement with Neo Design Labs Inc for the Enterprise version of the Service, in which case this Agreement shall apply to the extent it does not conflict with or is superseded by the Enterprise agreement.
3. ATTRIBUTION TO Neo Design Labs Inc
Use of Neo Design Labs Inc's Service to provide a service to Your own customers, including without limitation creating or setting up Space(s) for the benefit of Your customers, building or offering custom content or environments for Your customer, providing onboarding or any type of support for any content or Space created with the Service is strictly prohibited UNLESS clear attribution to Neo Design Labs Inc is given as follows. Your customer must know that You have used Neo Design Labs Inc's Service to enable You to provide Your own services, and that Your customer's use of any Space (but not the Customer Content created by You) is provided courtesy of Neo Design Labs Inc. The Space or any content that You create and provide to such customer must clearly indicate in a very visible matter a link to Neo Design Labs Inc's website homepage, https://joyverse.club , so that the Your customer/user is made aware that he/she/it may access and use Neo Design Labs Inc's Service independently from Your services. In addition You must visibly differentiate for Your users'/customers' benefit what You have provided, and what portion of the services that You have provided derive from Neo Design Labs Inc's Service/platform. Neo Design Labs Inc reserves the right to disable Your account in the event that You do not provide adequate attribution to Neo Design Labs Inc in connection with any such services You offer.
4. CUSTOMER ACCOUNTS AND USER ACCESS
You will need to set up Your account on Neo Design Labs Inc's website, https://joyverse.club Customer may only permit Users it has authorized to use the Service; provided that (i) the number of Users does not exceed any User Limit that You agreed to on Your online Order Form, which may present You with various Service options; and (ii) Customer must ensure that each User complies with all applicable terms and conditions of this Agreement (including applicable privacy policies, acceptable use policies and other general terms and conditions), and is fully and directly responsible to Neo Design Labs Inc for any act or omission by each User in connection with their use of the Service, whether such User is an employee, contractor or agent of Customer. Customer will, and will require all Users to, use all reasonable means to secure User names and passwords, and hardware and software used to access the Service in accordance with customary security protocols, and will promptly notify Neo Design Labs Inc if Customer knows or reasonably suspects that any User name and/or password has been compromised. Each account for access to and use of the Service may only be accessed and used by the specific User for whom such account is created. Customer will further ensure that no User misrepresents his or her identity or otherwise provides any deceptive or misleading profile information or images when creating an account and/or a virtual avatar to use with the Service. You as Customer and/or User will have access to Spaces into which certain Customer Content (as defined below) may be uploaded and shared among Users, unless You control access to the Space as explained in Section 11 below. You as Customer and/or User hereby acknowledge and agree that You are solely responsible for managing all access controls, limits and permissions within the Service with respect to Users and their ability to access Spaces or any Customer Content therein.
5. TERM OF LICENSE
The license granted to You, which is a subscription license, runs indefinitely for the Free potentially limited-use version of the Service, and for the full-use Neo Design Labs Inc Plus version of the Service runs from Your download of the Software onto any computer or device and ends after the time period specified in Your Order Form, normally one (1) year [Term]. The annual Neo Design Labs Inc Plus license will renew automatically for additional periods of one (1) year upon Your payment of the renewal invoice, unless either party informs the other party at least thirty (30) days prior to the then current initial Term or renewal term that it does not wish to renew the Term. The initial Term and any renewal term constitute the Term. Upon expiration of the Term if You still intend to use the Service, You agree to install and use only the Free public version of the Service (if made available by Neo Design Labs Inc), or at Neo Design Labs Incl's email request, to delete, uninstall or otherwise remove the Software from any computer, mobile phone or other storage device where it has been downloaded, stored, installed or used. The duration of use of the Enterprise version and the renewal terms will be as agreed with Neo Design Labs Inc.
6. PAYMENT OBLIGATIONS
When You purchase the Plus version of the Service, the fees are specified at checkout in the Order Form, and are paid in advance, and You will have the option at checkout to pay for the entire year, or to pay monthly. If You are joining an existing group of Users and are signing up for Neo Design Labs Inc for the first time, You will not be charged for the pro-rated portion of the initial monthly billing cycle, so that You can sample the Service with Your User group. When the next monthly billing period starts, if You continue to use the Service, You will be billed for the new monthly period, as well as for the pro-rated portion of Your past period of use. With the Enterprise version, the fees are also specified in the Order Form. Payment obligations are non-cancelable and the fees are nonrefundable unless otherwise indicated in this Agreement. You can go to Neo Design Labs Inc's Help documentation at support.joyverse.club for more information about plan offerings and the corresponding payment options. If Neo Design Labs Inc agrees in its sole discretion that Customer will be invoiced by email, full payment must be received on net 30-day terms from date of invoice. All fees stated are exclusive of taxes and charges of any nature, such as levies, duties, value-added taxes, excise taxes, use or withholding taxes that may be assessed by any jurisdiction[Taxes]. Customer is responsible for paying all Taxes assessed on its purchase or renewal of a license, other than taxes based on Neo Design Labs Inc's net income. In the event that Your jurisdiction imposes income tax withholding on Your purchase or renewal of a license, You must gross up Your payment to Neo Design Labs Inc so that it yields us the amount of fees stated in the online Order Form.
7. RESTRICTIONS ON USE AND DISCLOSURE
When You access or use any Neo Design Labs Inc Software or Materials, You agree that You will not copy, reverse engineer, decompile or disassemble the Software or any portion thereof, nor attempt any activities not expressly permitted by this Agreement. Further, You understand and agree that the Software is the Confidential Information (as defined in Section 10) and property of Neo Design Labs Inc. Accordingly, You agree not to disclose the Software nor any Confidential Information about the Software, the Service or Neo Design Labs Inc, in whole or in part, to any third party without the prior express written consent of Neo Design Labs Inc in each instance. In particular, You will not disclose to any third party or disseminate to the public (except privately to Neo Design Labs Incl), publish on the internet or elsewhere any tests run on the Software or results of such tests (if You are using a beta or evaluation version of the Software), or any Feedback concerning the Software or Service without written permission from Neo Design Labs Inc. Notwithstanding the foregoing, Your opinions and comments are NOT Confidential Information, as long as they do not contain Confidential Information as defined in Section 10. We appreciate Your Feedback (defined in Section 11), and therefore subject to the restriction in the previous sentence, You are free to post and blog about Neo Design Labs Inc and Your experience, on Your own website or on social media, and to review and critique our products/Service, tweet out links to galleries and other third parties as You wish. Neo Design Labs Inc hosts the Spaces that You may create and/or use on its servers. Consequently Neo Design Labs Inc has the right, but not the obligation, to monitor the activities that take place in its Spaces, primarily to ensure that there is no illegal activity taking place in the Spaces, or to respond to information we receive from other Users or third parties. (a) In the event that You undertake activities in any Space or otherwise in Your use of Neo Design Labs Inc that violate applicable law or that put Neo Design Labs Inc's reputation at risk, we have the right to suspend Your account and access to the Service, or take down a given Space, as we deem necessary to ensure that illegal, scandalous, obscene or defamatory activities do not take place. (b) Neo Design Labs Inc in no way endorses any activities that You undertake, or products or services that You offer (whether or not for sale) using Neo Design Labs Inc or within a Space. You must never in any way, directly or indirectly, imply, insinuate, suggest or state that Neo Design Labs Incendorses or sponsors any activities, offers, products or services undertaken, advertised, promoted or offered by You. In the event we deem that You have given an impression or even created ambiguity about this issue, we will ask or if we deem it necessary require You to include a prominent statement in Your Space or advertisement/offer stating that Neo Design Labs Inc neither sponsors nor endorses the activity, service or product that You are promoting or offering. (c) Neo Design Labs Inc hereby disclaims all liability that might arise from any claim relating to any activity that takes place in a Space or using Neo Design Labs Inc, including without limitation any promotional or sales activity by or deriving from any act or omission of any User of the Service or visitor to any Space, unless otherwise indicated in this Agreement. You agree to indemnify and hold Neo Design Labs Inc harmless should any liability arise from Your conduct if it violates the restrictions set forth in this paragraph.
8. OWNERSHIP
The Service, Software and any Materials provided by Neo Design Labs Inc or obtained or accessed by You from Neo Design Labs Inc or its agents shall remain the sole property of Neo Design Labs Inc and its successors assigns, and under no circumstances may be used in any way other than pursuant to this Agreement or other agreement between You and Neo Design Labs Inc, nor may any Software or Materials, or Service, be retained, sold, or reproduced by any means by You except as specified in this Agreement or the Neo Design Labs Inc documentation, and You shall have no intellectual property rights, including but not limited to trade secrets, trademarks, patent rights, copyrights and moral rights in the Service or any of the Software and Materials [Intellectual Property Rights], and upgrades, updates and derivative works thereto. No right or license is granted to You or to any third party by implication, estoppel or otherwise, other than the express rights set forth in this Agreement. Neo Design Labs Inc may discontinue development of the Software at any time, which will not affect Your subscription license during the Term. Any rights that You acquire in such Service, Software and/or Materials, other than the license rights granted by this Agreement, are hereby assigned to Neo Design Labs Inc, including all intellectual property rights that You may have or acquire anywhere in the world (including moral rights, to the maximum extent permitted by applicable law), and any other rights You may have pertaining to the Service provided by or made accessible by Neo Design Labs Inc. You will not attempt to register any Intellectual Property Rights anywhere in the world. Notwithstanding the foregoing, the Customer (whether You or the Organization You represent) retains all rights in all content not provided by or made accessible by Neo Design Labs Inc that You use in Spaces with the Service [Customer Content], or which is used more broadly as described in Section 11 below, and in any personally identifiable information or personal data [PII] that Users and/or Customers provide to Neo Design Labs Inc to facilitate provisioning of the Service, which remains the property of the data subjects who provided such PII, except as otherwise indicated in Section 11 below. The PII that is provided to Neo Design Labs Inc in order to establish accounts and provide the Service consists of User name, email address, and may include a photo/image to create the User avatar, and GPS or location information about the User. Given that You may choose to create an avatar that is not a photo or image of You, such avatar may not constitute PII. Similarly, a User name that You choose to use with Your Customer Content that is accessible to other Users and possibly to the public but which is not Your actual name also may not constitute PII. So whether You choose to publicly list PII is basically Your choice. All PII remains the property of the Customer/User/data subject. In other words, what Neo Design Labs Inc brings to the relationship remainsNeo Design Labs Inc's property subject to its ownership of all Intellectual Property Rights at all times, and the content that You introduce to a Space or the PII that You provide Neo Design Labs Inc(as between You and Neo Design Labs Inc remains Your property at all times. Your Feedback becomes Neo Design Labs Inc's property as indicated below, as does any derivative work of the Software, Materials or Service.
9. Neo Design Labs Inc OBLIGATIONS
We also have certain responsibilities to You:
A. Providing the Service.We provide the Service to You, and make sure You receive adequate Support Services. We use great efforts to ensure that the Services operate materially in accordance with our online Help documentation at support.joyverse.club and other documentation, with the requisite security described in the next paragraph. We will use commercially reasonable efforts to provide support services adequate to Your needs for the Free version of the Service, and for the Plus and Enterprise versions of the Service, to ensure that the Service will be available to You 24/7 excluding planned or emergency downtime. We will try to keep You informed of any necessary downtime.
B. Protecting Customer Content and Personal Data.Both in providing the Service, and in protecting Confidential Information, Your Customer Content and personal data, we use physical, operational and technical safeguards that we believe are adequate to the task and high industry standards, even though it is not possible to guarantee absolute security online, and we always try to ensure that all such safeguards comply with applicable data protection and privacy laws as they evolve. In addition, our interaction with Your Customer Content and personal data/PII is in accordance with our Privacy Policy at joyverse.club/privacy, which is intended to comply with applicable privacy and data protection legislation, including without limitation GDPR.
10. CONFIDENTIAL INFORMATION
For purposes of this Agreement, “Confidential Information” includes innovations, any information, knowledge or data of either party which the other party and its employees may access or receive relating to the Service, Software, Materials, code, computer programs, accounting methods, marketing techniques, customer names, negotiated customer fee information, financial information, marketing plans, product plans, product or services roadmaps, business strategies, forecasts, personnel information, customer lists, trade secrets and any other nonpublic technical or business information, whether in writing, given to the recipient orally or in any other way communicated or provided to the recipient, which the recipient knows or has reason to know that discloser would like to treat as confidential for any purpose, such as maintaining a competitive advantage or avoiding undesirable publicity. The Service, Software and any nonpublic documentation shall remain the Confidential Information ofNeo Design Labs Inc at all times. Neither party as the recipient shall disclose any Confidential Information of the disclosing party without the prior written consent of the disclosing party, and neither party shall use any Confidential Information of the disclosing party except with respect to You as recipient, to properly use the license granted under this Agreement, or with respect toNeo Design Labs Inc as recipient, only to the extent necessary to provide and enhance the Service and other services, or assist Your use of the license You have obtained under this Agreement.
All Confidential Information of the discloser shall be protected from disclosure by the recipient using the standard of care recipient uses with its most valuable confidential information, and at least a commercially reasonable standard of care; and (ii) no Confidential Information of the discloser shall be used for any purpose other than that for which it has been disclosed, and shall not be used for the benefit of recipient or any third party except as permitted by the license to use the Service and/or by this Agreement. Confidential Information does not include information that: (a) is in the public domain through no fault of the recipient; (b) was known to recipient prior to disclosure by the discloser without breach of an obligation to discloser, as can be demonstrated by documentary evidence; (c) was disclosed to recipient by a third party not known by recipient to be under a confidentiality obligation to discloser; (d) was independently developed by recipient without use of Confidential Information of discloser. If required by law or court or governmental order, recipient can disclose Confidential Information of discloser, but recipient first shall give discloser the opportunity to oppose or limit such disclosure, and shall never disclose more than recipient is required to disclose.
11. RIGHTS IN CUSTOMER CONTENT; USER PROFILE; FOLLOWING
With respect to Your rights in Customer Content (which term is defined in Section 8 above), You represent and warrant that You either own, or have all necessary rights to submit to Neo Design Labs Inc and post, Customer Content, which may include PII. As with most social media sites, You may also share Spaces which include Customer Content (including PII) with other Users and third parties. You may follow certain Spaces and or Users, and other Users and third parties may choose to follow You. By following certain Space(s), You opt in to receive notifications (via Internet, email or text to Your mobile phone) when that Space is publicly listed (goes live). You may also be notified when a User whom You follow or who follows You is online or takes certain other actions, such as public listing a Space, entering a Space or opting to follow You (or another User) or take other actions (e.g., liking a Space).
Your Neo Design Labs Inc profile, consisting of the User name that You choose and Your avatar/profile picture [collectively, Profile] is publicly visible. Users also have the option to add a bio and preferred links to their Profile. However, You can affirmatively choose to keep Your Spaces (and Your Customer Content in any such Space) private by toggling to ensure that Your Space is not publicly listed.
12. YOUR FEEDBACK
You understand and agree that You are welcome to provide Neo Design Labs Inc with Your comments, suggestions, concepts, ideas, recommendations for improvements and other feedback concerning the Service, Software and Materials [collectively, Feedback] including without limitation the use, operation, functionality, appearance and other features and characteristics of the Service, Software and Materials. Any and all Feedback concerning the Software and Service, whether or not patentable or protectable in another form, becomes the exclusive property of Neo Design Labs Inc immediately upon Your communication of such Feedback to Neo Design Labs Inc. Neo Design Labs Inc may use the Feedback at any time, in any manner, and in any form or medium now existing or hereafter created, and only Neo Design Labs Inc shall have the right to the registration and/or ownership of any intellectual property rights anywhere in the world in the Feedback or results or derivative works thereof. Accordingly, You agree to provide such Feedback concerning the Service, Software and Materials only to Neo Design Labs Inc for its exclusive use in any manner it deems fit, including without limitation the commercial exploitation thereof and/or the sale or other transfer thereof to one or more third parties, free of any Neo Design Labs Inc obligation to You or others. You hereby expressly agree not to provide to Neo Design Labs Inc any Feedback in which any third party has or may have any right, claim or interest or in which You either assert, or have any expectation of retaining, any interest whatsoever or of receiving any remuneration, reward or consideration of any sort, beyond the consideration expressly set forth in this Agreement.
13. NO WARRANTIES
THE SERVICE, SOFTWARE AND MATERIALS ARE PROVIDED “AS IS” AND “WITH ALL FAULTS”. NEO DESIGN LABS MAKES NO WARRANTIES OF ANY KIND IN CONNECTION WITH THE SERVICE, SOFTWARE AND MATERIALS, AND HEREBY DISCLAIMS ALL WARRANTIES OF EVERY KIND, EXPRESS, IMPLIED AND STATUTORY, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY AND NON-INFRINGEMENT. NO WARRANTY IS GIVEN WITH RESPECT TO SECURITY OR PRIVACY UNLESS OTHERWISE INDICATED IN THIS AGREEMENT, OR FOR ANY THIRD-PARTY MATERIALS UNLESS A THIRD-PARTY WARRANTY CAN BE PASSED THROUGH TO YOU.
14. INDEMNIFICATION: Neo Design Labs Inc TO CUSTOMER, AND CUSTOMER TO Neo Design Labs Inc
A. Neo Design Labs Incs Indemnification of Customer.Neo Design Labs Inc will defend Customer at Neo Design Labs Inc's expense against actual third-party claims, suits, actions or proceedings [Claim(s)] that the Service or Software as used by You in accordance with this Agreement infringes or misappropriates a third party's Intellectual Property Rights, with Neo Design Labs Inc paying its own defense costs and attorney's fees regarding the Claim, and Neo Design Labs Inc will indemnify Customer for all final amounts awarded against Customer or settlement amounts that must be paid to such third party, provided that Neo Design Labs Inc will have no liability if: (i) You have not used the Service properly in accordance with this Agreement; (ii) Your delay in informing Neo Design Labs Inc about the Claim has adversely affected Your or Neo Design Labs Inc's legal position or Neo Design Labs Inc's defense obligation; (iii) the Claim arose in whole or in part from Your combination of the Software or Materials with non-Neo Design Labs Inc software or materials or Customer Content, which was done by a party other than Neo Design Labs Inc or other than strictly in accordance with Neo Design Labs Inc's documentation and/or written instructions; (iv) the Claim arose in whole or in part from modification to the Service, Software or Materials done by a party other than Neo Design Labs Inc or not done strictly in accordance with Neo Design Labs Inc's documentation or written instructions; (v) the Claim arose in whole or in part because You failed to implement an upgrade, update or patch that Neo Design Labs Inc provided to You before the Claim arose; or (vi) the Claim arose in whole or in part from non-Neo Design Labs Inc products or software. In addition, Neo Design Labs Inc will not indemnify You or accept any liability with respect to any Claim that arises because You have offered portions of the Service (e.g., a Space) to Your customer or a third party as part of services that You provide to such customer or third party, unless You enter into a specific service agreement with Neo Design Labs Inc concerning Your services. In any event, Neo Design Labs Inc's obligations under this paragraph are also conditioned on Your full cooperation with Neo Design Labs Inc to enable it to fulfill its obligations hereunder, and on Your mitigating damages by promptly installing any upgrade, update or patch that Neo Design Labs Inc provides to resolve the Claim. In any settlement, Your prior written consent shall be required if You are adversely affected thereby, not to be unreasonably withheld. This paragraph is Your sole remedy and Neo Design Labs Inc's only obligation with respect to a Claim against Customer. For Claims related to Customer Content, please see Copyright Policy below.
B. Customer Indemnification of Neo Design Labs Inc.You (Customer) will defend Neo Design Labs Inc and its personnel and affiliates [Neo Design Labs Inc Indemnitees] against any Claims that arise from: (i) Customer's or any of its Users violation of this Agreement, or (ii) infringement or misappropriation by the Customer Content of the Intellectual Property Rights of a third party, or (iii) Customer's or its Users' use or processing of personal data or personally identifiable information in violation of the rights of a data subject, and You will indemnify the Neo Design Labs Inc Indemnitees for reasonable attorney's fees incurred and damages finally awarded against a Neo Design Labs Inc Indemnitee pursuant to such Claim, and for any amounts owed or paid by a Neo Design Labs Inc Indemnitee under a settlement of such Claim. However, in the event that You fail to timely take over the defense of a Claim under this paragraph, Neo Design Labs Inc reserves the right to assume the defense of such Claim through its own counsel in which event You must pay all such attorney's fees and costs incurred by Neo Design Labs Inc. In any settlement, Neo Design Labs Inc's prior written consent shall be required if a Neo Design Labs Inc Indemnitee is affected thereby, not to be unreasonably withheld. This paragraph is Neo Design Labs Inc's sole remedy and Your only obligation with respect to a Claim against a Neo Design Labs IncIndemnitee.
15. LIMITATION OF LIABILITY AND EXCLUSION OF REMEDIES
Neo Design Labs Inc SHALL NOT BE LIABLE FOR ANY LOSS OR INTERRUPTION OF BUSINESS, LOSS OF USE OR LOST REVENUES, PROFITS OR DATA, OR HARM TO ANY COMPUTER OR SYSTEM EVEN IF Neo Design Labs Inc HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS. Neo Design Labs IncL HAS USED COMMERCIALLY AVAILABLE ANTI-VIRUS TECHNOLOGY AND HAS NOT KNOWINGLY INCLUDED ANY VIRUS, WORM, TROJAN HORSE OR OTHER MALWARE IN THE SERVICE OR SOFTWARE, BUT MAKES NO WARRANTY OF ANY SORT THAT IT IS FREE FROM SAME. IN NO EVENT SHALL Neo Design Labs IncS OR ITS LICENSORS BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR CONNECTED IN ANY WAY WITH THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREUNDER. IN NO EVENT SHALL Neo Design Labs Inc'S LIABILITY FROM ANY CAUSE OR MATTER ARISING UNDER OR IN CONNECTION WITH THE SERVICE OR THIS AGREEMENT OR ITS BREACH EXCEED IN THE AGGREGATE THE SUM OF US $100 (ONE HUNDRED U.S. DOLLARS), REGARDLESS OF THE FORM OF ACTION AND HOWEVER ARISING, PROVIDED THAT THIS LIMIT SHALL NOT APPLY TO Neo Design Labs Inc'S INDEMNIFICATION OBLIGATIONS IN PARAGRAPH 14.A ABOVE WHICH SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE SERVICE DURING THE 12 MONTHS PRECEDING THE CLAIM HAVING FIRST ARISEN.
16. TERMINATION
Either party can terminate this Agreement for breach by the other party, by giving written notice to the other party and a 30-day period to cure the breach, if the breach is capable of cure. You can terminate Your subscription license at any time for convenience also, but such termination of the Service shall not affect Your requirement to pay for the entire subscription license Term. If You validly terminate Neo Design Labs Inc for its breach, You are entitled to a pro-rated refund of pre-paid fees covering any time period subsequent to the termination date. Any and all Confidential Information, Customer Content and copies thereof shall be promptly destroyed by Neo Design Labs Inc at its own cost, upon termination or expiration of this Agreement. Notwithstanding the foregoing, Neo Design Labs Inc shall have the right to retain copies of Confidential Information to the extent (i) required to comply with legal requirements; or (ii) stored on routine back-up media solely for the purpose of disaster recovery, provided that such information is destroyed in due course and that employees are precluded from accessing such Confidential Information in the ordinary course of business prior to destruction.
17. COPYRIGHT POLICY
This Policy governs all Claims or complaints regarding Customer Content of any nature, whether posted in Spaces or otherwise. Neo Design Labs Inc is an Online Service Provider [OSP] and therefore has registered a Designated Agent with the US Copyright Office under the Digital Millennium Copyright Act found at 17 U.S.C. §512 [DMCA]. In simple terms this means that You are responsible for ensuring Your rights to Your Customer Content, and in general Neo Design Labs Inc does not moderate or restrict Your Customer Content. You are responsible to ensure that You have the ownership rights (copyright) or appropriate license rights to post Customer Content or any information in a Space or on any webpages controlled by Neo Design Labs Inc. We require Customer Content posted by Users be accurate, lawful and not in violation of the rights, including intellectual property rights, of third parties. To promote these objectives, Neo Design Labs Inc provides a process for submission of complaints/takedown notifications regarding Customer Content posted by our Users. Our policy and procedures in accordance with the DMCA are set forth below. Whether or not we disable access to or remove Customer Content, Neo Design Labs Inc may make a good faith attempt to forward the written DMCA notification, including the complainant's contact information, to the User who posted the Customer Content, and/or take other reasonable steps to notify the User that Neo Design Labs Inc has received notice of an alleged violation of intellectual property rights or other content violation. It is also our policy, in appropriate circumstances and in our discretion, to disable and/or terminate the accounts of Users, or groups as the case may be, who infringe or repeatedly infringe the rights of others or otherwise post unlawful Customer Content.
Please note that any notification or counter-notification that You submit must be truthful and must be submitted under penalty of perjury. A false notification or counter-notification may give rise to personal liability. You may therefore want to seek the advice of legal counsel before submitting a notification or counter-notification to us under DMCA and this Policy.
Claims regarding copyright infringement
Notification of Copyright Infringement:
Pursuant to the DMCA, Neo Design Labs Inc has implemented procedures for receiving written notification of claimed infringements. Neo Design Labs Inc has also designated an agent to receive notices of claimed copyright infringement with the US Copyright Office, and indicated below. If You believe in good faith that Your copyright has been infringed, You may complete and submit a Notification of Copyright Infringement which contains all of the following information (17 U.S.C. § 512(c)(3)):
- A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright that is allegedly infringed;
- Identification of the copyrighted work or works that You claim has been infringed;
- Identification of the material You believe to be infringing (that You want removed or as to which access is to be disabled) and information sufficient to enable Neo Design Labs Inc to locate the material (e.g., in a specific Space or on our website);
- Your email address and Your mailing address and/or telephone number so that You can be contacted;
- A statement by You that You “have a good faith belief that the use of the allegedly infringing material in the manner complained of is not authorized by the copyright owner, its agent, or the law”;
- A statement by You that the information in Your notification is accurate, and You further state that “under penalty of perjury,” You “are the copyright owner or authorized to act on the copyright owner's behalf.”
If Your notification is not in substantial compliance with these six (6) requirements, Neo Design Labs Inc is not deemed to have notice of Your claimed infringement.
Please submit Your notice to Neo Design Labs Inc Corporation's Copyright Agent as follows by mail or email:
Neo Design Labs Inc Systems, Inc. ATTN: DMCA Copyright Agent 155 Wooster Street, 8th Floor, New York, NY 10012, USA.
Email: [email protected]
Counter-Notification: If You disagree with the claims in the Notification, You have the right under §512(g)(3) of the DMCA to file with Neo Design Labs Inc at the above address(es) a counter-notification which must contain the following information:
- Your physical or electronic signature;
- Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or had access disabled;
- A statement under penalty of perjury that You have a good faith belief that the material was removed or disabled as a result of mistake or misidentification; and
- Your name, address and telephone number, and a statement that You consent to the jurisdiction of the Federal District Court for the judicial district in which Your address is located, or if Your address is outside the United States, then the US District Court for the Southern District of New York, where we are located, and You must state that You will accept service of process from the person who provided Notification or such person's agent.
If You provide a complete and accurate Counter-Notification, then the matter is one which must be resolved between the interested parties, or by the applicable court, in accordance with the DMCA.
18. LINKS TO THIRD-PARTY WEBSITES
The Service and this website may contain links to other independent third-party websites[Linked Sites], and we also permit You to link to third-party websites of Your own choosing [Chosen Sites]. The Linked Sites are provided solely as a convenience to our visitors and Users. Such Linked Sites are not under Neo Design Labs Inc's control, and Neo Design Labs Inc is not responsible for and does not endorse the content of such Linked Sites, including any content, information or materials contained on such Linked Sites. You will need to make Your own independent judgement regarding Your interaction with these Linked Sites. With respect to Chosen Sites, our intention is to permit Your use of the Neo Design Labs Inc Service as a portal into a rich and valuable online experience. However, it is strictly forbidden to link to Chosen Sites from Neo Design Labs Inc that are pornographic or obscene, foment violence (e.g., gun violence, sexual and/or physical violence) or hate speech. Neo Design Labs Inc has the right to terminate or suspend Your account at any time should You violate this prohibition.
19. EXPORT RESTRICTIONS
The Software and Service are subject to United States export laws and regulations, as well as to international export laws and regulations wherever the Service is used. These laws include restrictions on permitted destinations, end users and end use, and on countries subject to sanctions and embargoes. In particular, the Service and Software cannot be used or exported: (a) into (or to a national or resident of) any embargoed or terrorist-supporting country as defined by the United States Government; (b) to anyone on the U.S. Commerce Department's Table of Denial Orders or U.S. Treasury Department's list of Specially Designated Nationals; (c) to any country to which such export or re-export is restricted or prohibited, or as to which the United States government or any agency thereof requires an export license or other governmental approval at the time of export or re-export without first obtaining such license or approval.
20. APPLICABLE LAW
This Agreement shall be governed exclusively by the laws of the State of New York, USA, excluding the application of its conflicts of laws principles. Any dispute arising under or with respect to this Agreement, including with respect to the enforcement of any rights, provisions, or remedies hereunder, shall be solely and exclusively resolved by binding arbitration in New York, NY, before a single arbitrator administered by JAMS pursuant to its Streamlined Arbitration Rules. Judgment upon any award or decision rendered by the arbitrator shall be binding on the parties and may be entered by any court or forum having competent jurisdiction. Notwithstanding the foregoing, either party may, without waiving any remedy under this Agreement, seek and receive from any court having jurisdiction injunctive or provisional relief necessary to protect the rights or property of such party pending the outcome of the arbitration hereunder. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY UNDERSTANDS AND AGREES THAT YOU AND WE ARE EACH (A) WAIVING THE RIGHT TO A TRIAL BY JURY; AND (B) WAIVING THE RIGHT TO PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION. In any such arbitration, the prevailing party shall recover its attorneys' fees and costs from the other party, and the arbitral panel shall determine the prevailing party for this purpose.
21. MODIFICATION OF THE TERMS
It is possible that these Terms of Service will be expanded or modified as Neo Design Labs Inc's business evolves, provided that any Order Forms that You entered into withNeo Design Labs Inc cannot be modified without Your written consent. We will use commercially reasonable efforts to give You notice of any material changes, either to the email address associated with Your Neo Design Labs Inc account, or through the Service. We also suggest that You review these Terms of Service from time to time to remain current with each party's rights and obligations. Your continued use of the Service after such a modification constitutes Your acceptance of the modified Terms to the maximum extent permitted by applicable law.
22. ENTIRE AGREEMENT
You agree that this Agreement sets forth the entire Agreement and understanding between You and Neo Design Labs Inc concerning the Service, Software and Materials and Your license to use them, and this Agreement supersedes all prior and contemporaneous communications, written or oral, concerning the Service, Software and Materials and is intended to be a complete and exclusive statement of the terms of Your Agreement with Neo Design Labs Inc. You acknowledge that You have not relied upon any representation whatsoever of Neo Design Labs Inc which is not contained in this Agreement. Any waiver by Neo Design Labs Inc of any breach or default by You of any of the terms or conditions of this Agreement will not be considered as a continuing waiver or a waiver of any prior, subsequent or different breach. Neo Design Labs Inc shall have the ongoing, unfettered right to assign this Agreement to any current or future Neo Design Labs Inc affiliated company or third party, whether by merger, acquisition, reorganization, sale of substantially all assets or equity, or by operation of law, without Your consent and without notice. Any assignment or attempted assignment by You of this Agreement in whole or in part, or of any of the rights granted herein, without the prior written consent of Neo Design Labs Inc, shall be void. No alteration, amendment, variation, supplementation, modification or waiver of any of the terms of this Agreement shall be binding or effective for any purpose, unless made pursuant to an instrument in writing signed by an authorized representative of Neo Design Labs Inc. In the event that You are entering into this Agreement on behalf of an Organization/Customer, You hereby represent that You are at least 18 years old, and fully authorized to do so and bind such Organization to this Agreement.